Shiga University of Medical Science Hospital is designated as an advanced treatment hospital.
Advanced treatment hospitals are institutions regulated under the Medical Care Act and tasked to provide advanced medical care to patients referred by other medical institutions in the region or patients in the acute phase of illness.

• We prioritize hospital referrals. Wait times for patients without a referral letter from another hospital may be longer.
• Patients without a referral letter are charged a Sentei Ryoyohi (fee for initial visit) of ¥13,200 in addition to any other medical consultation fees. (Medical and dental treatment are considered separately under the Health Insurance Act. Therefore, if you visit both, you will be charged ¥13,200 for each.)
• As a university hospital, we are designed to contribute to the local healthcare system, while sharing roles and functions and cooperating with primary and specialized hospitals and clinics in the region. Our specific role is to provide care to patients who require advanced medical treatment or who are in the acute phase of illness. Patients recovering from surgical procedures and patients being seen at this facility specifically for supervised administration of drug therapy are expected to return to their primary hospital or clinic near their home for continuing care.

• Fill out and submit the patient registration form with your health insurance card, relevant care vouchers, and a referral letter at the Patient Support Center (No. 11).
• You will receive a Patient ID Card. The Patient ID Card is permanent and valid for consultation and care at all hospital departments.

• Fill out and submit the patient registration form with your health insurance card and other medical care vouchers at the New Patient Reception Counter (No. 3).
• You will receive a Patient ID Card. The Patient ID Card is permanent and valid for consultation and care at all hospital departments.
• If you do not know which clinical department you should visit, please inquire with reception counter staff. A nurse or a primary care physician will provide you with the necessary information.
• Please present your health insurance card on your first visit of the month.
• If you are seeking treatment for injuries incurred in a traffic or occupational accident, please inform the General Information Counter staff upon arrival.

• Present your Patient ID Card to the reception counter of the clinical department you are visiting.
• To ensure that you are seen by the appropriate specialist, the order in which you are called may vary depending on your condition.
• Staff at each clinical department will guide you to medical consultation, tests, and treatment.

• After your consultation, tests and treatment, please present the green bag you have received to the Cashier (No. 5) on the 1st floor.

• When your bill has been prepared, the number on your ticket will be displayed on the board.
• Please pay at the Payment Counter (No. 6) or at the automatic payment machine.
  *After business hours (5:15 pm – 8:30 am), and on Saturdays, Sundays, and national holidays, you　can make payments at the After-hour Reception Counter.
• If your number is displayed in red, payment via the automatic payment machine is not possible.
• We accept payment by credit card.
  (The automatic payment machine also accepts cash cards and debit cards.)

• Patients receiving medication at the hospital will receive a prescription ticket with their individual receipt. (Patients exempt from payment will receive the prescription ticket only.)

• As a general rule, we issue prescriptions for pickup at a pharmacy outside the hospital.

• Patients without a referral letter whose last visit to the hospital was more than three months prior may be charged a ¥13,200 first-time patient fee (Sentei Ryoyohi).
• If you visit our hospital again of your own free will even after we suggest preparing a referral letter to another hospital (with less than 200 general beds) or clinic, you will be charged Sentei Ryoyohi of ¥6,050.

• Submit your Patient ID Card, health insurance card, relevant care vouchers, and a referral letter at the Patient Support Center (No. 11).

• If you have already made an appointment, please check-in using the follow-up-visit registration machine.
• If you fall under one of the categories listed below, please take a numbered ticket from the registration machine at the Follow-up-visit Reception Counter (No. 4) and wait for your number to be called.
  • Patients visiting the department for the first time
  • Patients with an appointment card that does not have a specific date
  • Patients without an appointment card
  • Patients whose health insurance card, address, name, etc. have changed
  • Patients who have forgotten to bring their Patient ID Card
• If you do not know which clinical department you should visit, please inquire with reception counter staff. A nurse or a primary care physician will provide you with the necessary information.
• Please present your health insurance card on your first visit of the month.
  (If you check-in with the follow-up-visit registration machine, please present your health insurance card at the reception counter of the clinical department you are visiting.)
• If you are seeking treatment for injuries incurred in a traffic or occupational accident, please inform the General information staff upon arrival.

• Present your Patient ID Card to the reception counter of the clinical department you are visiting.
• To ensure that you are seen by the appropriate specialist, the order in which you are called may vary depending on your condition.
• Staff at each clinical department will guide you to medical consultation, tests, and treatment.

• After your consultation, tests and treatment, please present the green bag you have received to the Cashier (No. 5) on the 1st floor.

• When your bill has been prepared, the number on your ticket will be displayed on the board.
• Please pay at the Payment Counter (No. 6) or at the automatic payment machine.
  *After business hours (5:15 pm – 8:30 am), and on Saturdays, Sundays, and national holidays, you　can make payments at the After-hour Reception Counter.
• If your number is displayed in red, payment via the automatic payment machine is not possible.
• We accept payment by credit card.
  (The automatic payment machine also accepts cash cards and debit cards.)

• Patients receiving medication at the hospital will receive a prescription ticket with their individual receipt. (Patients exempt from payment will receive the prescription ticket only.)

• As a general rule, we issue prescriptions for pickup at a pharmacy outside the hospital.